How we collect, use, and protect your information.
Welcome to MC District LLC. We are dedicated to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you when you visit the MC District LLC website ("MC District LLC Website") or use the services provided ("Service"). It also describes how we use, share, and protect your information, and the choices you have regarding your information. This policy is designed to comply with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and relevant telecommunication privacy standards.
This Privacy Policy applies to all individuals and entities who interact with the MC District LLC Website and the Service, regardless of their location. It encompasses the collection, use, and disclosure of personal information by MC District LLC and its affiliates and subsidiaries. This policy covers information collected through our website, mobile applications, SMS/MMS communications, and any other electronic means of interaction. It is important that you read this policy carefully to understand our practices related to your information.
Through your interaction with MC District LLC, you may engage in activities where additional or separate privacy notices are presented. Those notices will apply in conjunction with this policy to the extent of any inconsistencies.
By accessing or using the MC District LLC Website and the Service, you consent to the collection, use, disclosure, and processing of your personal information as described in this Privacy Policy. This consent applies to all information practices carried out by MC District LLC, including but not limited to SMS/MMS messaging in compliance with RingCentral's content policies.
When collecting personal information, particularly for activities that involve telephony services such as SMS/MMS messaging, we adhere to stringent consent requirements. Explicit, informed, and unambiguous consent is obtained from all individuals prior to the collection of their personal data. This includes clear and conspicuous opt-in mechanisms for telecommunication activities, ensuring compliance with regulatory standards set forth by bodies such as the CTIA, TCPA, and GDPR.
In certain circumstances, we may require your express written consent, particularly for automated messaging campaigns and any data-sharing activities that fall under strict regulatory frameworks. Your consent may be withdrawn at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw your consent, please contact us using the information provided in the "Contact Information" section of this policy.
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, and regulatory obligations. Your continued use of the MC District LLC Website and the Service constitutes your acceptance of any modifications to this policy. Notice of any significant updates will be provided through a prominent notice on our website or through direct communication channels.
Phone numbers provided for SMS opt-in will remain confidential and will not be shared with any third parties.
By using MC District LLC's services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and any other agreements that govern your use of our services.
MC District LLC is committed to transparency concerning the information we collect about you. This section outlines the various types of information we gather through our website and services, inclusive of telephonic interactions such as SMS/MMS communications, and provides clarity on the purpose and use of such information.
We collect personal information that can be used to identify you as an individual, collected either directly from you or through your interactions with our services. This includes, but is not limited to:
For transactional and billing purposes, we collect specific financial information, which includes:
The collection of billing information is essential for processing payments and managing your subscription or purchases of MC District LLC services. This information is stored in compliance with the Payment Card Industry Data Security Standard (PCI DSS).
To optimize and enhance your experience, we gather detailed usage data reflecting your interactions with our services and website:
Collection of such information is standard practice to improve service delivery, ensure security, and understand user preferences.
We also collect anonymized data that cannot be used to identify you personally. This aggregated data includes usage information compiled from multiple users in a manner that ensures individual anonymity. The purpose of collecting anonymous data is to conduct market research, improve our services, monitor performance, and support commercial activities without compromising individual privacy.
In the course of providing our services, we may also collect supplementary information necessary for business operations:
This additional information helps us tailor our services and improve customer interactions.
MC District LLC is committed to ensuring that the information we collect from you is used in a manner that is transparent, secure, and compliant with applicable laws and regulations. Below is a detailed explanation of how we utilize your information to provide, enhance, and secure our services.
We use personal information to regulate and manage access to MC District LLC services, including authentication (verifying your identity when you log in), access control (ensuring only authorized users access specific features), and security measures to protect against unauthorized access, breaches, and other security threats.
To enhance your experience, we use your information to tailor content and service offerings based on your interests and previous interactions, and to personalize user interfaces and features to improve usability and satisfaction.
We utilize your contact information to communicate with you for various purposes, such as service notifications, customer support, and collecting feedback to improve our services and customer satisfaction.
Your information is critical for our internal operations and administration, including data analysis to improve our products and services, audits and compliance reviews, and risk management to identify and mitigate potential risks to our business operations and service delivery.
We use billing and support information for financial and operational purposes: transaction processing, account management, and technical support and troubleshooting.
Anonymous information is utilized in a manner that ensures your privacy while supporting business objectives, including aggregated analytics to analyze trends and usage patterns without identifying individual users, and business development to make informed decisions using analytical insights.
MC District LLC is committed to legal and regulatory compliance in all jurisdictions where we operate. This may include disclosing information to comply with legal obligations, court orders, or law enforcement requests; to protect the rights, property, or safety of MC District LLC, our users, employees, or the public; and to enforce our terms of service or respond to claims or litigation.
Should you have any questions or require further clarification concerning how your information is used, please contact us through the methods provided in the "Contact Information" section.
MC District LLC takes compliance with SMS/MMS regulations and guidelines seriously, ensuring that our messaging practices align with the highest legal standards and industry best practices. This section outlines the policies and procedures governing our use of SMS and MMS messaging, particularly in relation to RingCentral's terms and requirements.
Phone numbers provided for SMS opt-in will remain confidential and will not be shared with any third parties.
MC District LLC's use of Enhanced Business SMS services is strictly governed by RingCentral's Terms of Service and Acceptable Use Policy. We ensure that our SMS/MMS activities comply with these policies, which aim to enhance service quality while preventing spam, phishing, and fraudulent messages. To maintain the integrity of our messaging services and adhere to carrier policies, we limit the number of messages sent per originating number to 50 messages per minute for regular use, up to 60 messages per minute for long-code numbers, and 180 messages per minute for toll-free numbers under our High Volume SMS solution. For any promotional or informational messaging, we obtain explicit written consent from recipients before sending messages, documented in compliance with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
Automated SMS messaging via RingCentral's platform requires express and logged consent from the recipient, in compliance with CTIA guidelines and other applicable laws. Every automated message includes clear opt-out instructions (e.g., "Reply STOP to end"), and all opt-out requests are processed immediately.
We highly recommend using a double opt-in process to confirm the recipient's consent and validate their contact information. Detailed records of consent are maintained, including timestamps and methods of opt-in, and MC District LLC can provide comprehensive documentation of the opt-in process if requested by carriers or regulatory bodies.
Opt-out instructions are clearly communicated in all informational or promotional messages. Recognized keywords such as STOP and UNSUBSCRIBE are honored immediately. While our High Volume SMS solution automatically manages opt-outs, messages sent from long-code and toll-free numbers outside this solution require manual management of opt-out requests.
The following types of campaigns are strictly prohibited: loan and mortgage advertisements, credit repair offers, debt relief offers, debt collection attempts, work-from-home advertisements, secret shopper advertisements, political advertisements and messages, alcohol/tobacco/firearms advertisements, pharmaceutical/vitamin/drug advertisements, illegal activities or terms-of-service violations, pornographic or adult entertainment, violence/hate speech/abusive content, references to controlled substances, fraudulent or deceptive behavior, and links intended to mislead or violate carrier policies.
We remain vigilant about adhering to carrier-imposed regulations and fees to avoid additional financial liability for non-compliance. Accounts found in violation of RingCentral or carrier rules may face reduced deliverability rates, additional campaign registration fees, temporary suspension of services, or termination of account access. Non-compliance may also attract penalties and fines passed through RingCentral by the carriers.
If you have any questions or require additional information on our messaging policies, please contact us through the provided channels in the "Contact Information" section.
MC District LLC is committed to safeguarding the integrity, confidentiality, and availability of your personal information. We employ a comprehensive range of security measures and follow industry best practices to ensure that your data is stored and processed securely.
Physical Procedures: Access to our physical storage locations is restricted to authorized personnel only, using secure locks, ID badge verification, biometric systems, and surveillance cameras. Our facilities are equipped with fire suppression systems, climate control, and redundant power supplies.
Electronic Procedures: Personal information is stored on secure, encrypted servers, protected by robust firewalls, intrusion detection systems, and intrusion prevention systems. Regularly scheduled backups are performed and stored in secure, off-site locations.
Managerial Procedures: Authorized access is granted on a need-to-know basis and reviewed regularly, and all employees undergo regular training on data protection laws, privacy practices, and security measures.
Encryption: Personal information stored on our servers is encrypted using industry-standard encryption protocols (such as AES-256). Information transmitted between your device and our servers is protected using Transport Layer Security (TLS).
Secure Access Controls: Multi-Factor Authentication (MFA) is required for accessing sensitive systems and data, and we conduct regular security audits and vulnerability assessments.
MC District LLC is committed to retaining your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Data is retained for the duration necessary to provide ongoing services, support business operations, and fulfill contractual obligations, and retention periods may also be determined by legal requirements that vary depending on jurisdiction.
When personal information is no longer required, it is securely deleted from our systems using industry-standard methods such as data wiping and degaussing. In cases where ongoing data analysis is required, personal data may instead be anonymized so it can no longer be tied to you.
If you have any questions or concerns regarding our information storage and security practices, please contact our Data Protection Officer using the details provided in the "Contact Information" section of this policy.
Phone numbers provided for SMS opt-in will remain confidential and will not be shared with any third parties.
MC District LLC may be required to disclose your personal information in response to lawful requests from public authorities or to comply with legal obligations. Such disclosures may include compliance with applicable law, regulation, legal process, or governmental request; protection of the rights, property, or safety of MC District LLC, our users, employees, or the public; and enforcement of our terms of service, agreements, or policies, or responding to claims or litigation. In these instances, we take reasonable steps to ensure that the scope of disclosure is strictly limited to the information required by law and that appropriate protections are in place to safeguard your privacy.
MC District LLC is committed to providing a user-friendly and efficient browsing experience. To achieve this, we utilize various cookies and tracking technologies to collect information about your interactions with our services.
We deploy several types of cookies: essential cookies, which are fundamental to the operation of our website and services (such as security and accessibility); performance cookies, which collect anonymized information about how visitors interact with our website; functionality cookies, which remember choices you make (such as login details and language preferences); and targeting/advertising cookies, which help deliver relevant advertisements and assess the effectiveness of advertising campaigns.
We use cookies to improve user experience, understand how users engage with our website through analytics, and, with your consent, deliver personalized advertisements based on your browsing behavior and preferences.
Web beacons (also known as pixel tags or clear GIFs) are small graphic images embedded in emails or web pages. We use them to understand whether emails we send are opened and engaged with, and to track user behavior on our website in conjunction with cookies.
We also use log files to automatically capture information such as IP addresses, browser type and version, internet service provider (ISP), referring/exit pages, date and time stamps, and clickstream data. This helps us understand traffic patterns, improve compatibility, and optimize site layout and navigation.
Should you have any questions or concerns regarding our use of cookies and tracking technologies, please contact our Data Protection Officer using the information provided in the "Contact Information" section of this policy.
MC District LLC is committed to empowering users with control over their personal information. This section outlines your rights and choices regarding the data we collect and process, in compliance with applicable data protection laws and regulations.
You have the right to access the personal information we hold about you and to request corrections or updates to ensure its accuracy and completeness. You can request a copy of the personal data we maintain about you by contacting us through the "Contact Information" section; we will provide the requested information within a reasonable timeframe. If you believe any personal information we hold about you is inaccurate or incomplete, you can request corrections or updates and we will promptly correct any inaccuracies.
We get consent verbally by asking “Do you agree to receive conversations (external) text messages from MC District LLC. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://farmersdistrict.com/privacy-policy/ to see our privacy policy and https://farmersdistrict.com/terms-of-service/ for our Terms of Service.”
SMS/MMS Messages: To receive SMS/MMS messages, you must provide explicit consent, typically through a double opt-in process. You can opt out of SMS/MMS messages by replying "STOP" or "UNSUBSCRIBE" to any message received, or by contacting our support team.
You have the right to request the deletion of your personal information under certain circumstances, including when the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent. To request deletion, please contact our Data Protection Officer using the details in the "Contact Information" section. Upon verifying your request, we will delete your personal data from our active databases and systems; residual copies may be retained in backup archives for a specified period to comply with legal obligations or for legitimate business purposes.
If you believe your privacy rights have been violated or have other concerns regarding our data practices, please contact our Data Protection Officer with detailed information about your complaint. We will conduct a thorough internal review and provide a formal response outlining the steps taken to resolve the matter. If you are not satisfied with our resolution, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
MC District LLC is committed to ensuring that your personal information is handled with the highest level of protection, regardless of where it is transferred or stored.
For individuals located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR), which imposes stringent requirements on the transfer of personal data outside the EEA. For residents of California, we comply with the California Consumer Privacy Act (CCPA). We also comply with other relevant international data protection laws applicable to where our users reside.
To ensure lawful transfer of personal data across international borders, we rely, where applicable, on adequacy decisions by relevant data protection authorities, Standard Contractual Clauses (SCCs) approved by the European Commission, and, for intra-group transfers, Binding Corporate Rules (BCRs). We implement extensive security measures during international transfers, including encryption, pseudonymization, and secure data transmission protocols.
You have the right to request further information about the specific safeguards and transfer mechanisms we use to protect your personal information by contacting our Data Protection Officer using the details in the "Contact Information" section.
MC District LLC is dedicated to protecting the privacy of children and complying with all applicable laws and regulations regarding children's data.
Our services and website are not intended for use by children under the age of 13, in alignment with the Children's Online Privacy Protection Act (COPPA) and similar international regulations. We do not knowingly collect, solicit, or process personal information from children under this age, and if we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.
For users who are minors older than 13, we emphasize the importance of parental or guardian involvement and encourage parents to supervise their children's online activities. Where required, we obtain verifiable parental consent before collecting, using, or disclosing a minor's personal information. Parents and guardians have the right to review, amend, or request the deletion of their child's personal information by contacting our Data Protection Officer using the details in the "Contact Information" section.
Should you have any questions or concerns regarding our policies on children's privacy, please contact our Data Protection Officer.
MC District LLC reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or regulatory obligations.
We will provide clear and timely notice of any material changes through a prominent notice on our website, email notification (if you are an active user who has provided your email address), and/or in-app notifications where applicable. We encourage you to review the updated Privacy Policy to understand how these changes may impact your rights and responsibilities. By continuing to use our services after receiving notification of changes, you acknowledge and agree to be bound by the revised Privacy Policy.
All changes to this Privacy Policy will take effect on the date specified in the applicable notification, and previous versions of this policy may be made available upon request or through our website for reference.
MC District LLC is committed to transparency and responsiveness in all aspects of our operations, including your privacy and data protection concerns.
MC District LLC
Phone: (512) 271-2349
Address: 823 Congress Avenue #1305, Austin, TX 78701
Website: farmersdistrict.com
For matters specifically related to data protection and privacy, you can contact our Data Protection Officer, who oversees our data protection strategies and compliance with applicable data protection laws.
Name: MC District LLC
Email: management@farmersdistrict.com
Phone: (512) 271-2349
Mailing Address: 823 Congress Avenue #1305, Austin, TX 78701
Regulatory Authorities: If you believe MC District LLC has not adequately addressed your data protection concerns, you have the right to contact your local data protection authority. For individuals in the European Economic Area (EEA), this is your national supervisory authority. For residents of California, you may contact the California Attorney General's Office.
SMS/MMS Support: For issues or inquiries related to our SMS/MMS services, you can text (512) 271-2349 or email management@farmersdistrict.com.
Policy and Claims Support: Policyholders and clients with inquiries related to insurance policies, claims, or underwriting can contact our specialized support team at management@farmersdistrict.com or call (512) 271-2349.
This section addresses various important legal and procedural aspects that govern the relationship between MC District LLC and its users.
We encourage you to contact us directly to resolve any concerns or disputes informally before initiating formal proceedings; our customer support team and Data Protection Officer are available to address your concerns and work toward an amicable resolution. We aim to respond to and resolve informal disputes within a reasonable timeframe.
If a dispute cannot be resolved informally, we may agree to pursue mediation or arbitration as an alternative dispute resolution mechanism. Arbitration, if pursued, will be conducted in accordance with the rules of the American Arbitration Association (AAA) or a comparable arbitration body, and the arbitrator's decision is binding and enforceable in a court of competent jurisdiction. If mediation and arbitration are unsuccessful or inapplicable, the parties may proceed to resolve the dispute in court as a last resort.
This Privacy Policy, including any disputes arising out of or related to it, is governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles, reflecting the location of MC District LLC's principal place of business in Austin, Texas. Any legal actions or proceedings arising out of or relating to this Privacy Policy will be brought exclusively in the state or federal courts located in Travis County, Texas. By using our services, you consent to the exclusive jurisdiction of these courts and waive any objection to venue on grounds of convenience or jurisdiction.
In addition to these general provisions, MC District LLC complies with relevant federal and state telecommunications regulations, including those enforced by the Federal Communications Commission (FCC), and with the regulations and guidelines established by state insurance regulatory authorities. For users outside the United States, we endeavor to comply with applicable international laws and regulations, and disputes involving cross-border transactions may be subject to international arbitration bodies or applicable treaties.
Should you have any questions or need further clarification on these provisions, please contact our Data Protection Officer using the information provided in the "Contact Information" section of this policy.