The Austin District logo Farmers Insurance District 35 · The Austin District

The Austin District.

We're not just building up insurance agencies. We're planting the seeds of entrepreneurship across Central Texas, creating future business leaders today.

Group photo of attendees at the Keith Wagner Life Insurance Training
Keith Wagner leading a full classroom at the Life Insurance Training
Keith Wagner leading the Life Insurance Training for Austin District agents
The Austin District agents and staff gathered together for a team dinner
An Austin District agent sharing insights during a mentorship session at the office
Melissa Casillas leading a team training session at The Austin District office
Austin District team members posing together in front of a lit bird sign
The Austin District team at the Farmers Insurance booth at the 2026 Austin National Business Expo
Austin District team members standing outside the Farmers Insurance office door
Our Story

A district built on mentorship, mission, and Austin.

The Austin District is the Farmers Insurance District 35 Office of Central Texas, led by District Manager Melissa Casillas. Our mission is straightforward: empower Austin's future insurance agents, develop their skills and careers, and produce entrepreneurs across Central Texas who are ready to serve their communities.

We believe that the right combination of mentorship, training, and opportunity can turn driven individuals into thriving business owners. That belief is the foundation of everything we do.

"We aren't just building insurance agents. We are building entrepreneurs and leaders across Austin."

Melissa Casillas — District Manager, The Austin District
Meet Our District Manager

The story behind The Austin District.

Melissa Casillas didn't set out to run a district office; she set out to keep growing. After building and running a top-producing Farmers agency in Scottsdale, Arizona, she realized the next step wasn't just running a bigger book of business; it was helping other driven people become successful business leaders like her. If being Rookie of the Year didn't let her know this was the right move, building her agency to be in the top 1% of all Farmers Insurance Agencies in the country definitely did. Melissa is now proud to be in Austin, leading The Austin District as District Manager.

Proudly based in Austin, Melissa, with the help of her district staff, is building The Austin District to give Central Texas entrepreneurs the same growth she experienced as an agency owner, and the mentorship to get there faster.

"Our mission is simple: develop Austin's future insurance agents, sharpen the skills and business instincts they need to lead, and produce entrepreneurs across Central Texas who are ready to serve their communities." — Melissa
Our Core Tenets

How we build entrepreneurs.

Empower
We give agents the tools, training, and confidence to take ownership of their career and their future.
Develop
We invest in every individual's skills, from licensing to leadership, so they grow into capable, confident business owners.
Produce
We measure our success by the entrepreneurs we produce: agents who are ready to serve their communities and build lasting businesses.
Rooted in Austin

Central Texas is our community.

Austin is one of the fastest-growing cities in the country, and that growth creates real opportunity for the people who live and work here. The Austin District is headquartered in Austin, and our agents serve the families and businesses of Central Texas every day.

When you join The Austin District, you're not just building a business. You're becoming part of a community that's growing alongside you.

Life in The Austin District

A team that works hard and gets recognized for it.

At The Austin District, the culture is genuine: collaborative and supportive, with a real belief that hard work should be rewarded, not just expected. Top performers are recognized with dinners, lunches, and trips throughout the year, not just at the finish line. From monthly happy hours to team trainings to the way we show up across Austin, this is a team that invests in its people.

The Austin District team at a monthly happy hour event

The Austin District team at our monthly happy hour, held the first Thursday of every month.

Full group photo from the Keith Wagner Life Insurance Training

The full group at the Keith Wagner Life Insurance Sales Training, with Keith front and center.

Keith Wagner leading the training session

Keith Wagner leading the session.

Protege Caroline, Protege Sunny, Agency Business Consultant Aarron, and Marketing, Growth, and Recruitment Specialist Diego

Protégé Caroline, Protégé Sunny, Agency Business Consultant Aarron Rodriguez, and Marketing, Growth & Recruitment Specialist Diego Casillas.

Rasheda, a Farmers protege, connecting with the Austin community at the 2026 Austin National Business Expo

Rasheda, a Farmers protégé, connecting with the Austin community at the 2026 Austin National Business Expo.

Melissa Casillas, District Manager, supporting Rasheda at the 2026 Austin National Business Expo

Melissa Casillas, District Manager, supporting Rasheda in her efforts to represent The Austin District at the 2026 Austin National Business Expo.

Aarron Rodriguez, Agency Business Consultant, representing The Austin District at the 2026 Austin National Business Expo

Aarron Rodriguez, Agency Business Consultant, representing The Austin District at the 2026 Austin National Business Expo.

Rasheda, a Farmers protege, being supported by Austin District staff at the 2026 Austin National Business Expo

Rasheda, a Farmers protégé, being supported by the Austin District staff in her effort to connect with the Austin community at the 2026 Austin National Business Expo.

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Monthly Happy Hours
Every first Thursday of the month, the team comes together to unwind and connect outside the office.
🏆
Reward Dinners, Lunches & Trips
Top-performing producers and agents are recognized throughout the year with dinners, lunches, and trips: a real investment in the people putting in the work.
🤝
Community Presence
We show up for Austin, sponsoring and attending local events, expos, and community gatherings, because being established here means something.
How We Build Entrepreneurs

The Farmers Insurance Protégé Program

The Protégé Program is an 8–12 month, paid program that sets you up as an insurance agent apprentice. Under the guidance of a highly producing agent, you'll learn the ins and outs of insurance, sales techniques, and customer service strategies necessary to start your own agency. Once you complete the program, Farmers can provide various avenues to ensure your business journey is ready to begin.

Learn More About the Program
Program Duration
8–12
Months
Paid mentorship with a clear path to agency ownership
Join the Team

Ready to grow with The Austin District?

Whether you're ready to apply or just want to learn more about what we do, we'd love to connect.

Apply Now Talk to Our Team